Support

The backup and replication will use your network bandwidth. This is not scalable with amount of storage. For best practices, our solution requires network specifications of 1 Gbps or faster for on-site backup and replication, and 1 Mbps or faster for off-site backup and replication. Bandwidth demand will be high for first time backup to create first full image of backup. Following backups will require smaller bandwidth as they are incremental copies.

Yes. We will setup replication for you and backed up VMs can be spun up in case of disaster. You can also schedule Failover jobs to test your disaster recovery plan.

The WAN Accelerator is only available if you have an Enterprise Plus License on your local Veeam Backup & Replication instance. To enable WAN Acceleration, please email us on support@staging.stonefly.com .

Veeam does not support Automatic network settings detection for Linux Hosts, Automatic detection only works on windows hosts. When configuring a failover plan for a Linux host please configure the following manually.

1. The default gateway.
   1. click manage default gateways and edit the network to add your local network settings (gateway and subnet mask)
2. Public IP Address mappings.
   1. Add the Internal IP address of the machine manually.

To throttle network traffic in Veeam, please follow the steps below

1. From the main menu, select Network Traffic Rules.
2. In the Global Network Traffic Rules window, click Add.
3. In the Source IP address range section, specify a range of IP addresses for backup infrastructure components on the source side.
4. In the Target IP address range section, specify a range of IP addresses for backup infrastructure components on the target side.
5. Select the Throttle network traffic check box.
6. In the Throttle to field, specify the maximum speed that must be used to transfer VM data from source to target.

Please perform the following steps:

1. On your Veeam Backup and Replication instance, navigate to BACKUP INFRASTRUCTURE > Service Providers
2. On the right pane, right click the <Stonefly Service Provider > and click Rescan to refresh all the respective details from your account.

Once done the additional space should reflect against your Cloud Repository.

Yes. Your account has all the privileges required to perform any administrative task on your Veeam Backup & Replication instance regarding the Veeam Cloud Connect Jobs.

Please do the following: 1. Step One: This may be due to some recently added firewall rule in your network. Please ensure that the following ports are open for your Veeam Backup and Replication Server for The Stonefly Service Provider IP [Mentioned in your Welcome Aboard email] TCP 80, 443, 9999, 6443, 6169, 8190, 8191, 9392, 10003, 6180 UDP 6180 2. Step Two: On your Veeam Backup And Replication 9.5 instance navigate to BACKUP INFRASTRUCTURE > service Providers On the right pane, right click the [Stonefly Service Provider] and click Properties. Just run through (click next next next …) the Properties Wizard without changing any details and allow for it to finish up. Once done rerun the jobs and let me know in case you face any issue.

Yes. All of this information is available on the Veeam Backup and Replication V9.5 User Guide. • For File-level restore, please refer to this resource: https://helpcenter.veeam.com/docs/agentforwindows/userguide/restore_file.html?ver=21 • For Volume-level restore, please refer to this resource: https://helpcenter.veeam.com/docs/agentforwindows/userguide/restore_volume.html?ver=21

The Veeam Agent for Windows Server does have the Instant Restore to Microsoft Hyper-V VM capability when used in conjunction with a Veeam Backup & Replication 9.5 Update 3 console. Click on the links below for information about Instant restore to a Hyper-V VM: https://helpcenter.veeam.com/docs/agentforwindows/userguide/vbr_integration.html?ver=21 https://helpcenter.veeam.com/docs/backup/agents/agents_restore_hv.html?ver=95